September 28, 2015

HELPline

How Does HELPline at (951) 686-4357 Work?

The HELPline of Community Connect offers a confidential 24/7 Suicide/Crisis Intervention hotline service. When you dial (951) 686-4357, you are put in touch with someone who cares, who will listen and support you in your time of crisis. Counselors who have successfully completed 58 hours of crisis/suicide training answer the HELPline phones 24-hours a day. Bilingual counselors are also available. The hotline number serves as a lifeline to those who may be feeling overwhelmed, in need of emotional assistance and possibly considering suicide.Together you explore alternatives to help stabilize your situation. It is important to remember “you are not alone” when a crisis occurs. You may remain anonymous when you call HELPline, all conversations are confidential.

There Is Hope
Suicide is an escape, a cry for help. HELPline counselors are people who care. Who will listen and support you when a crisis occurs and explore alternatives together to help stabilize your situation. “You are not alone.”
Community Education
HELPline provides community education workshops. Participants learn to recognize signs of suicide ideation, tips to talk to someone considering suicide and what to do if someone you know is thinking about suicide or has a suicide plan.
Volunteer
Volunteers/interns must complete a 58 hour training program and commit to 180 hours of service. You must be 18 years of age or older and have a genuine interest in helping others.

Who uses HELPline?

People use HELPline when they are feeling overwhelmed by their situations and perhaps considering suicide. A suicidal person sees everything in black and white, and does not consider other alternatives. People also call when they are depressed, abusing drugs and/or alcohol, having family-related problems and for any other kind of crisis.

HELPline also serves as a local information and referral number. One phone call gives you information on the services available to meet health care needs, legal services, family planning and much more.

Community Education & Presentations

HELPline provides community education workshops. Participants learn to recognize signs of suicide ideation, tips to talk to someone considering suicide and what to do if someone you know is thinking about suicide or has a suicide plan. HELPlline also offers the following evidence based training:

  • suicideTALK (90+ min), “Should we talk about suicide?” Brings suicide awareness to our communities.
  • safeTALK (3 hour), prepares anyone over the age of 15 to learn suicide alertness skills.
  • ASIST (2-day), workshop is for caregivers who want to learn suicide intervention skills.

Volunteer for HELPline?

Volunteers/interns must complete a 58 hour training program and commit to 180 hours of service. You must be 18 years of age or older and have a genuine interest in helping others.

To contact HELPline regarding a presentation, email the Director at gina@connectriverside.org